BMC Helix

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About BMC Helix

BMC Helix is a cutting-edge platform designed to transform IT service management and operations through AI-driven capabilities. It revolutionizes how enterprises manage their IT environments by offering comprehensive solutions such as AIOps, service management, and workflow orchestration. Tailored for IT professionals and businesses aiming to optimize their digital operations, BMC Helix simplifies complex IT processes, enhances service delivery, and accelerates innovation. Key features include AI-powered service management, real-time operational insights, application and data workflow orchestration, and intelligent self-service solutions. BMC Helix is ideal for IT operations teams, service management professionals, DevOps teams, and enterprise IT departments, making it a valuable asset for organizations looking to excel in their digital transformation journey.

Key Features

• AI-Powered Service Management: Automates and improves IT service management with AI-driven insights and capabilities.
• Real-Time Operational Insights: Provides anomaly detection and root cause analysis for proactive IT operations management.
• Application and Data Workflow Orchestration: Orchestrates workflows across on-premises, hybrid, and multi-cloud infrastructures.
• Intelligent Self-Service: Enhances user experience with intelligent chatbots and self-service solutions for employees.

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