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DevRev

Unifies customer support and software development with AI insights.

ProductivityOtherFreemium Free Tier

Screenshots

DevRev screenshot 1

About DevRev

DevRev revolutionizes the intersection of customer support and software development. This innovative platform unifies these two critical functions, offering a seamless experience that integrates AI-driven analytics, omni-channel communication, and real-time insights. Designed for companies looking to enhance their support and development processes, DevRev simplifies the journey from customer interaction to product improvement, making every move count. Key features include AI-driven analytics for real-time insights, omni-channel communication for seamless connectivity, integrated roadmapping and sprint tracking to align product development with customer needs, self-service tools to empower customers, GenAI powered search for improved information retrieval, and session replays for better understanding and product development.

Key Features

  • AI-Driven Analytics
  • Omni-Channel Communication
  • Integrated Roadmapping and Sprint Tracking
  • Self-Service Tools
  • GenAI Powered Search
  • Session Replays and Analytics

Use Cases

Streamlining support and development processes Enhancing customer support Improving customer interaction and product development

Target Audience

Tech Startups SaaS Companies E-commerce Businesses Digital Marketing Agencies

Supported Languages

en

Platform Availability

Pricing

Free Tier available; Pro Tier starts at $19.99 per month.

Free trial available

Free tier available

Technical Information

License: Proprietary

Resources and Community

Tags

customer supportproject managementstartup tools

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