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Kraftful

Transforms user feedback into actionable insights efficiently.

ChatbotProductivityMarketingFreemium Free Tier

Screenshots

Kraftful screenshot 1

About Kraftful

Kraftful is an AI-powered tool designed to revolutionize how product builders analyze and leverage user feedback. By transforming raw data from reviews, surveys, calls, and support tickets into actionable insights, Kraftful enables product teams to build products that resonate with their users. Its robust AI capabilities ensure accurate analysis without hallucinations, making it an indispensable copilot for teams aiming to understand and meet customer needs efficiently. Key features include feedback analysis from over 30 sources, sentiment detection to identify customer emotions, automated user interviews for deeper insights, and survey generation for global reach. Kraftful significantly reduces time spent on analyzing feedback, provides a holistic view of user insights, and seamlessly integrates with tools like Jira and Slack. It is utilized by product development teams, UX researchers, customer support teams, and marketing departments, making it a versatile tool for various use cases.

Key Features

  • Feedback Analysis: Kraftful collects feedback from over 30 sources, instantly turning it into actionable insights.
  • Sentiment Detection: The tool identifies customer sentiments and emotions, helping teams spot trends and areas for improvement.
  • Automated User Interviews: Conduct thousands of personalized AI-powered interviews based on user responses to gather deeper insights.
  • Survey Generation: Quickly create custom surveys using past feedback, with responses translated into your preferred language for global reach.

Use Cases

User feedback analysis Product development Market research

Target Audience

product development teams UX researchers customer support teams marketing departments

Supported Languages

en

Platform Availability

Pricing

Starter Tier: Free for individuals, offering analysis of 1,800 words/month. Pro Tier: $12/month for 70,000 words/month. Team Tier: $240/month for 1.5M words/month. Enterprise Tier: Custom pricing for large teams.

Free tier available

Technical Information

License: proprietary

Resources and Community

Tags

project managementmarketingcustomer support

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