Streamline customer service with AI, analytics, and omnichannel support.
Zendesk is a cloud-based customer service software that revolutionizes customer engagement by offering a suite of tools designed to improve customer interactions and streamline support workflows. It provides omnichannel support, advanced analytics, AI-enhanced bots, and extensive customization options. Businesses of all sizes can benefit from its robust solutions, enhancing customer satisfaction and operational efficiency. Key features include a unified platform for managing interactions across various channels, powerful reporting tools for insights into performance, and an open API for tailored integrations. Zendesk is ideal for e-commerce businesses, healthcare providers, educational institutions, and government agencies, making it a versatile choice for optimizing customer service operations.
Starts at $49 per agent per month with a free trial available.
Free trial available
Free tier available
License: Proprietary
